1. Introduction
Welcome to GREYNITE NUTRITION. This Privacy Policy explains how GREYNITE NUTRITION (“we”, “us”, or “our”) collects, uses, protects, and discloses information when you visit or use our website, greynitenutrition.com.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms and Conditions.
2. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
- City, State, Country, and PIN/ZIP code
- Order and transaction-related information
- Cookies and website usage information
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, visit duration, date and time of access, and other diagnostic information.
Where permitted by you, we may also collect location information to improve and personalize certain website features.
3. Cookies and Tracking Technologies
GREYNITE NUTRITION uses cookies and similar technologies to improve website functionality, remember user preferences, maintain security, analyze website usage, and provide relevant advertising.
Cookies may include session, preference, security, and advertising cookies. You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.
We may also use analytics and remarketing technologies provided by third-party service providers to understand website activity and show relevant advertisements.
4. How We Use Your Information
We may use the information collected to:
- Provide, operate, and maintain our website and services
- Process and fulfill orders and payments
- Provide customer support
- Communicate regarding your account, orders, services, or subscriptions
- Send promotional offers, newsletters, and information about products or services
- Improve our website, products, and customer experience
- Analyze website usage and trends
- Detect, prevent, and address technical, security, or fraudulent activities
- Meet legal and contractual obligations
- Protect our rights, property, customers, and business
- Fulfill any other purpose with your consent
You may opt out of promotional communications by using the unsubscribe option provided in such communications.
5. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, complying with legal obligations, resolving disputes, and enforcing agreements.
Certain usage and technical information may be retained for internal analysis, security, and website improvement.
6. Data Transfer and Storage
Your information may be processed or stored on systems located outside your state, country, or jurisdiction. If you provide information from outside India, your information may be transferred to and processed in India.
GREYNITE NUTRITION takes reasonable steps to protect personal information and expects appropriate security measures to be maintained when information is processed by third parties.
7. Sharing and Disclosure of Information
We do not sell or rent your personal information for monetary consideration.
We may share necessary information with trusted service providers, contractors, affiliates, payment processors, analytics providers, advertising partners, and other third parties who assist us in operating our business and website.
Information may also be disclosed:
- When required by law or government authorities
- To protect the rights, safety, and property of GREYNITE NUTRITION, customers, or others
- In connection with a merger, acquisition, restructuring, or sale of business assets
- To fulfill the purpose for which the information was provided
- With your consent or as otherwise permitted by law
Third-party service providers are expected to use personal information only for the services they provide to us.
8. Payment Information
For paid products and services, payments may be processed through third-party payment providers. GREYNITE NUTRITION does not directly store or collect your complete payment card details.
Payment providers process payment information according to their own privacy policies and applicable security standards, including relevant PCI-DSS requirements.
9. Data Security
We take reasonable and commercially appropriate measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or internet storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on applicable law, you may have rights to access, correct, update, restrict, or request deletion of your personal information. You may also have the right to object to certain processing activities or withdraw consent where processing is based on consent.
We may request identity verification before processing certain privacy requests.
To exercise applicable privacy rights or request information about your personal data, contact us at:
Email: contact@greynitenutrition.com
11. California and Other Applicable Privacy Rights
Where applicable, California residents may have rights regarding access to, deletion of, and information about the collection and sharing of their personal information under applicable California privacy laws.
GREYNITE NUTRITION does not sell or rent personal information for monetary consideration. Requests relating to applicable California privacy rights may be submitted using the contact details provided below.
12. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information from our systems.
13. Third-Party Services
We may use third-party providers for website hosting, analytics, advertising, payment processing, remarketing, technical support, and other business functions.
These providers may have access to information necessary to perform their services but are expected to use it only for the purposes for which it is provided.
Third-party websites and services may have their own privacy policies, and we recommend reviewing those policies before providing information to them.
14. Advertising and Remarketing
We may use advertising and remarketing services to display GREYNITE NUTRITION advertisements on third-party websites or platforms.
These services may use cookies or similar technologies to understand previous visits to our website and provide more relevant advertising.
You may manage certain advertising and tracking preferences through your browser, device, or relevant third-party settings.
15. Changes to This Privacy Policy
GREYNITE NUTRITION may update this Privacy Policy from time to time to reflect changes in our services, practices, legal requirements, or technology.
Any updated version will be posted on our website. Where appropriate, we may also provide notice through email or a prominent website notification.
We encourage users to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
GREYNITE NUTRITION
Email: contact@greynitenutrition.com
Call: 8178741087
WhatsApp: 9390408087
Business Hours: Monday to Saturday, 11:00 AM – 6:00 PM